Matching Your Digital Menu Board Plan to Your Restaurant’s Operations
Not every restaurant operates the same way, and a digital menu board platform should reflect that reality. A single-location café with a fixed menu has fundamentally different needs than a multi-unit QSR chain running seasonal promotions across dozens of screens. OSM Solutions built three distinct subscription tiers for Menuboard Manager — Starter, Pro, and Business — so operators pay only for the capabilities that align with how they actually run their menus. Selecting the right tier from the start prevents overspending on unused features or, worse, outgrowing a plan that lacks the tools you need during a critical growth phase.
Starter: Upload, Schedule, and Display Static Designs
The Starter tier is purpose-built for restaurants that already produce menu graphics using external design tools like Canva, Photoshop, or Adobe Illustrator. The workflow is straightforward: design a finished image, upload it to Menuboard Manager, assign it to a screen, and schedule it by daypart. Breakfast boards transition to lunch and dinner automatically without manual intervention. Support at this level comes through a comprehensive self-service knowledgebase filled with articles and video walkthroughs. Starter makes the most sense for operations where pricing is stable, menu items rarely rotate, and an in-house designer or agency already handles creative production. It eliminates printed menu boards and gives you remote control over every screen — without layering in complexity you do not need yet.
Pro: Real-Time Edits, POS Integration, and Hands-On Support
Pro removes the bottleneck of re-exporting graphics every time a price or item changes. Instead of opening a design file, adjusting a number, and re-uploading, operators type updates directly inside Menuboard Manager and push changes to live screens in seconds. The tier also introduces 86/68 item availability controls, letting staff pull sold-out items from the board instantly and restore them just as fast. Toast POS integration keeps pricing synchronized between your point of sale and your menu displays, eliminating discrepancies that frustrate customers and slow down service. An advanced Outlook-style scheduling calendar enables precise planning of limited-time offers and seasonal rotations. Chat and email support from the OSM Solutions team ensures issues get resolved without digging through documentation alone. Pro fits restaurants where menus are living documents — prices shift, specials rotate weekly, and accuracy across every customer-facing screen is non-negotiable.
Business: Enterprise Control for Multi-Location Brands
Business adds the operational infrastructure that multi-location and high-volume brands require. Beyond everything included in Pro, the Business tier delivers phone support for time-sensitive issues, expanded POS integrations for centralized menu synchronization, and enterprise-grade tools for managing large screen networks from a single dashboard. Coordinated rollouts — where a pricing change or new LTO hits every location simultaneously on a future date — become routine rather than logistically painful. For airport food service operators, franchise groups, and regional chains, Business transforms Menuboard Manager from a content tool into an operational command center.
How to Decide Which Tier Fits Your Operation
The decision framework is practical. If your menus are graphic files that change infrequently, Starter delivers everything you need at the lowest cost. If you edit pricing or availability regularly and want direct POS connectivity, Pro eliminates manual work and keeps screens accurate in real time. If you manage multiple locations and need enterprise integrations with dedicated support, Business is the clear choice. Each tier from OSM Solutions scales with your operation, so upgrading as you grow is seamless. Visit our blog and news page for case studies showing how operators at every scale use these tools, or contact us for a personalized recommendation based on your specific restaurant setup.
